NOTE: There are certain products that do not qualify for Flat Rate Shipping or Free Shipping. Please review your cart to verify if items are on the exception list or not. If so, please expect an adjusted shipping rate.
SHIPPING RESTRICTIONS
COLORADO, NEBRASKA, NEW MEXICO
An incremental charge of $89.95 will be added to order of $350 or more in addition to flat rate shipping.
ARIZONA, CALIFORNIA, IDAHO, OREGON, MONTANA, NEVADA, NORTH DAKOTA, SOUTH DAKOTA, UTAH, WASHINGTON, WYOMING
An incremental charge of $139.95 will be added to order of $350 or more in addition to flat rate shipping
NOTE: There are certain products that do not qualify for Flat Rate Shipping or Free Shipping. Please review your cart to verify if items are on the exception list or not. If so, please expect an adjusted shipping rate.
BONUS! 10% off your entire order when you select Customer Pick- Up.
We have four centrally located warehouses to help us strategically ship all over the United States. We strive to get you your products as quickly and efficiently as possible.
Thank you!
WAREHOUSE LOCATIONS: Atlanta, GA | Chicago, IL | Dallas, TX | Philadelphia, PA
Charges shown below are based on the total value of merchandise shipped to each address.
All shipping charges include handling, order processing, item selection, packaging and transportation of items.
Additional shipping charges may apply to some items due to large size or bulk
The $60.00 total is calculated AFTER any promotion, coupon deductions, or gift wrap charges
Shipping destinations within the contiguous U.S.
Merchandise Total
4 - 6 business days
3 - Day Express
2 - Day Shipping
Up to $59.99
$5.95
$15.95
$24.95
$60.00 and Above
FREE
$9.95
$19.95
Privacy & Security
At ariaperfume.com, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.
Why do we collect information about you?
In order to process an order, we need to know your name, e-mail address, shipping address, credit card number, and expiration date. This information allows us to process and ship your order, while keeping you up to date of your order status via email.
We may also use the information we collect to notify you about important changes to the Web site, new services, and special offers we think you'll be interested in. If you would rather not receive this information, just follow the removal instructions provided. If you suspect any wrong usage of your email address, please email us at sales@nuvoaccents.com.
How do we protect your personal information?
When you place orders or access your account information, we offer our secure server. Secure Sockets Layer (SSL) encrypts all information you enter before it travels over the Internet to us.
What are cookies?
Cookies are of small bits of information that are stored on your computer's hard drive, by your browser. No personal information is stored in our cookies. We use them because they allow us to offer you more features and functionality. For example, they enable us to store products in your shopping cart from one visit to another.
Most Web browsers, by default, accept cookies, but you can usually change a setting in your browser to prevent their use. Even if your browser is set to prevent the use of cookies, you can still shop at nuvoaccents.com, place items in your shopping cart, and purchase them.
Will we distribute your personal information to outside parties?
nuvoaccents.com will not distribute your personal information to other oragnizations.
Overall
ariaperfume.com is committed to protecting your privacy. We use the information we collect to enhance your shopping experience at nuvoaccents.com. We do not distribute your personal information to outside parties. If you no longer wish to receive any emails or special offers from us, just follow the removal instructions provided in the email.
Returns & Replacements
Request for returns of damaged or defective merchandise should be made within 48 hours from the receipt of merchandise. Credit will be given for properly returned merchandise authorized by our company. No returns are accepted without authorization.
What is your return policy?
- You may return any unopened/unused item in its original condition within 14 days. However, you must send us an email requesting for RA (Return Authorization) number prior to returning it.
- Any merchandise not returned in its original condition will be subject to 25% restocking fee or denial in processing your return.
- We will not be responsible for any shipping cost you incurred to return the product.
- In order to process your return quickly, please provide information below with your return. If the information is not included with your return, it will not be processed.
a) Return Authorization Number (RA) ~ Absolutely required!
b) Name, address and phone number
c) Email address (Very important)
d) Your reason for returning the merchandise.
- Please make sure to return the package with a courier using tracking number. (UPS, FedEx, , USPS with delivery confirmation, etc.) We will not be responsible for any returns not received and failure to provide us with tracking number.
- Please contact us for return address
Overall
Please notify us via email immediately with the order number or Item number.
What if there is a shortage on my order?
Please notify us via email immediately with the order number or Item number.
What if I received a wrong product?
Please notify us via email immediately with the order number or Item number.
What if I never received my order?
Please obtain your tracking number from “My Account” and contact the courier.
Ordering
When ordering, search for the product you are looking for, add to cart, proceed to checkout, and make payment.
You will receive a email confirmation of your order.
You can always login to your account to see your order history using the "Account" on the top naviation bar.
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Payment, Pricing & Promotions
We accept Paypal, American Express, Discover, Mastercard and Visa.
Pricings are suject to change without notice. All items listed on our website are subject to availability.
Nuvoaccents.com occasionally offers special Coupon Codes to customers with special deals and great savings. In general, these coupon codes are only offered via email or directly from our site and not from other websites. If you would like to sign up to receive Nuvo Accents coupons when they’re released, just sign up for our newsletter.
Viewing Orders
Please login to your account using the top naviagion bar. Once logged in, you can naviage to "My Orders" under the left naviagtion bar.
Updating Account Information
For updating your account information, please visit the Account login on the top right hand side of the website. You will be requested to enter your registered email address and your password. If you forgot your password, click on the "Forgot Your Password?" link.
Once logged in, you will see "My Dashboard". Here you can edit the following sections to make your future visits easier.
ACCOUNT DASHBOARD
ACCOUNT INFORMATION
ADDRESS BOOK
MY ORDERS
BILLING AGREEMENTS
RECURRING PROFILES
MY PRODUCT REVIEWS
MY APPLICATIONS
NEWSLETTER SUBSCRIPTIONS
MY DOWNLOADABLE PRODUCTS
Login and Registration Form